What is your return policy?
Within 30 days of purchase, we will exchange for another product of equal value. For defective products, within 30 days and with return of the defective product, we will replace the item. All decisions are at our discretion.
When will I get my order?
If you order a product exactly as is and we have it in stock, you will receive your product in 5-7 business days. If not in stock, you will receive your item in 10-14 business days after confirmation of your order. If you order something and add personalization or change a design or if you order something not featured on the site, the timeframe will be based on the order. We will give you an estimation delivery date at the time of order confirmation.
What if I don't see exactly what I want on this site?
Because here at Lasting Impressions, we bring your ideas to life, if you don't see exactly what you want, email us at firstname.lastname@example.org and tell us in detail what you want. In 2-5 business days, we will reply with a picture sample of what we got from your description and a price quote. We can edit the sample until it's perfect for you.